Terms & Conditions

Shipping

We only ship to Australia.

Once your order has been placed, we may not be able to amend or cancel, please contact us asap if you require a change in your order or would like to cancel. In most cases orders are processed and shipped out within 1 business day.

If a product is out of stock we will contact you. You will have the option of a full refund and cancellation, store credit or a partial refund with the rest of the order sent out. If we receive no response within a week we cancel your order and issue a full refund.

If an incorrect address is provided or you fail to collect your item from the post office and the order  is returned to us a re-delivery fee may apply.

Once your order has been shipped it it generally takes between 2-6 Business days for metro areas and up to 12 business days for country/remote areas.

All Shipments are insured and require a signature. No requests for shipments to be left unattended will be accepted.

*Free standard shipping on all on all orders over $50

$4.99 Shipping for orders under $50

Returns

We do not accept returns for change of mind. If there is an error in your order or the goods you received are faulty or damaged please contact us.

All damages claims must be made within two days of receiving your package. Any claims made after two days may not be accepted.

Warranty

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to save the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

We provide a back to base warranty on purchases. Please see individual product page for warranty length or contact us. We are not responsible for the postage costs of returning items to us for warranty purposes.

Pricing

All prices shown are in Australian dollars (AUD) and include GST. Prices are subject to change without notice. We reserve the right to cancel and refund any order due to pricing errors or any other reason.

Liability

We are not liable for any damages caused by this website or any website which is linked to or from this website. We reserve the right to cancel any order without reason. We will then make reasonable attempts to contact you and provide a refund as soon as possible.

Online Swatches

We try our best to make our online swatches as accurate as possible. However due to different monitor settings and lighting conditions the swatches and colors of product images online should only be used as a general guide and may not accuracy represent the final color of the product.

If the color online is completely different to the color online however (for example the product is red when the online swatch is blue) please contact us for a refund or exchange.